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Moving Out? - What to Do

Leaving Village at Towne Center?  Whether you are an owner who sold your unit or a tenant leaving the community, YOU MUST LEAVE THE (4) DIRECTV RECEIVERS AND THE CENTURYLINK INTERNET MODEM, ALONG WITH ALL CORDS, CABLE & REMOTES .  The equipment is NOT yours; it is the property of Village at Towne Center HOA. You will be billed for any missing equipment.

CenturyLink's DirecTV Choice Programming & Genie Receivers
The HOA provides the (4) Genie receiver equipment and Choice programming to the primary HD-DVR receiver.  If you are moving out of the unit, you must call CenturyLink's DirecTV group at 877-691-7155, Option 2, to deactivate any of the additional Mini receivers, discontinue any upgraded programming, and remove your name from the account. A representative is only available Monday through Friday, 8AM-6PM Central Time. Call during this time - do not call any other number.

CenturyLink's 100 Mbps Internet Service
The HOA provides the modem and the Internet service.  There is nothing you need to do when moving out, other than leave the bulk account number and any unique sign-in information if it is not printed on the modem sticker.

An exception would be IF you upgraded the base 100 Mbps speed to a higher speed for which you paid the price differential.  You would then call CenturyLink 855-234-5733, Option 1, to revert to the 100 Mbps speed and remove your name from the account. 

REMINDER:  TV and Internet Equipment never leaves the unit!