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Moving In? - What to Do

New to the Village at Towne Center community?  Welcome! CenturyLink is the exclusive provider for Internet and DirecTV at the Village at Towne Center as part of a Bulk HOA Contract.  The services provided to each unit by the HOA remain active.  To learn the details of what's included in this package, please click HERE.

PLEASE NOTE: THE EQUIPMENT WHICH INCLUDES (4) DIRECTV RECEIVERS AND THE CENTURYLINK INTERNET MODEM, ALONG WITH ALL CORDS, CABLE & REMOTES ARE TO REMAIN WITH THE UNIT.  The equipment is the property of Village at Towne Center HOA. If there is equipment missing when you move in, new owners should report it to Julie Grommes at Ogden & Company at 480-396-4567 or [email protected]; new tenants should report it to the unit owner or their rental agent.

CenturyLink's DirecTV Choice Programming & Genie Receivers
The primary Genie HD-DVR receiver should already be active and working in your unit with the Choice Programming package when you move in.  Simply connect your TV to the HD-DVR receiver.  If you would like to activate programming for additional TVs, you must connect the wireless Genie Minis to those TVs. For more information on how to make this connection, click HERE .

Call CenturyLink's DirecTV group at 877-691-7155, Option 2, to add your name to the DTV account. A representative is only available Monday through Friday, 8AM-6PM Central Time. During that call, you may need to have the HD-DVR reactivated as well as activating other the Mini receivers for additional TVs, and/or adding any upgraded programming. Call during this time frame only - do not call any other number.

CenturyLink's 100 Mbps Internet Service & ActionTec Modem
The HOA provides Internet service at a base speed of 100 Mbps. This will be more than enough to stream whatever you want on as many devices as you want, with the added opportunity to upgrade individual condos to as much as 1 Gigabit per second (at an additional cost), if you choose.

There is nothing you need to do when moving in; the service should be active. You will find the network name and password on the modem. If you have any problems with the internet, call CenturyLink at 855-234-5733, Option 3. You will need the bulk account number assigned to your unit.

If you are interested in upgrading the 100 Mbps Internet to a higher speed, you will pay the price differential. You would then call CenturyLink 855-234-5733, Option 1, to request the upgrade and add your name to the account. You will need the bulk account number associated with your unit.