Re-enter admin mode
Please or register


Printable Troubleshooting Guides

There are times that the TV or the Internet may go on the fritz. It may be because of rain or winds, or it may be due to extended period of being idle.  Sometimes there is no obvious or explainable reason, they are just hosed up!

Before making that dreaded call to Tech Support, try resetting the devices.  Unplugging the equipment is a hard-shutdown which will clear the equipment of all the junk build-up and many times resolve the issue.

If not, then call the appropriate Tech Support for help as provided on the Who To Call page.

These are printable documents you can store near your TV for easy access.  Note that you can add your account numbers for reference.

File Uploaded